Three people in a good mood chatting in the SMART FACTORY! headquarters


Get to know who we are, where we come from and why we do what we do.

A heritage of matching enterprises with bespoke and powerful software solutions that unlock better things.

We started out in 1997 by helping large and mid-sized retailers adopt ecommerce into their business models. Since then, we’ve partnered with some of the biggest companies in Europe and North America by applying fluid working practices, constantly mastering new technology, and an unyielding focus on understanding and integrating with each of our customers.

All of this means we’re opening offices and hiring talent from around the world — and we’re still only just getting started.

About us

CID exists to solve the hardest software problems – problems that inhibit great enterprises from achieving their ambitions. Here’s why we think what we do matters.

Learn more


Leadership team

We’ve been helping enterprises adapt and grow their operations since the 90s. Meet the people who are still pushing us to create smarter and better outcomes for clients.

Meet the team

Charity partnerships

We’re proud and privileged to work with charities doing remarkable things for children and young people around the world. Find out more about their work here.

Support us


Our locations

We depend on talented, driven individuals. That’s why we’re opening offices across Europe and North America to harness the collective power of the best people, regardless of geography.

Find us



We’ve done something a little different with our headquarters. Find out why we’ve gone back to our roots, and how our home base facilitates the future of work.

Learn more

Outside photograph of the CID Smart Factory office building

Ready to start?

Let’s talk about what you need.

Contact us

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