Resources Library

Welcome to the home of our first-class content, where we offer the latest insights, thought leadership, and hands-on advice from software experts and digital leaders. From explanatory pieces and short, insightful video, through to in-depth workbooks that enable your next big step, as well as our upcoming event schedule, if you have a topic you want to explore within software, data, AI, and cloud operations you’ll find it here.

Featured content

This guide shows how retail leaders can approach AI deliberately, without losing control of customer experience, brand or investment priorities.

Read more

Filter content by type, or by topic, to easily find what you’re looking for.

 
 
 

    How multi-agent systems improve e-commerce chatbots, increase conversion and drive retention.

    Read more

    Improved data collection, process and IT standardization, AI-supported decisions at specific points along the customer journey, reverse logistics, or even returns forecasting

    Read more

    AI-powered personalization in online retail: Create deeply personal customer journeys along individual style, fit, and identity.

    Read more
    AI Chatbots in Online Shops

    A functional proof of concept that demonstrates what is technically possible today: the CID AI chatbot.

    Read more
    Future-proofing Infrastructure

    How Broadcom’s new pricing forces companies to rethink efficiency – and why overdimensioning is now becoming costly.

    Read more
    Software Architecture & Agentic AI

    Designing software and choosing the right architecture is not a trivial task. Use CID’s extensive experience with software architecture.

    Read more
    Cybersecurity in Facility Management

    Cybersecurity is not an additional task – it is a fundamental management and organizational responsibility.

    Read more
    The Role of AI in Data Engineering

    How AI and GenAI support data engineering tasks such as automation, code generation, and schema mapping.

    Read more
    From a legacy Monolith to modern Microservices

    Transform your legacy system with a scalable microservice architecture. Strategic, efficient, and hands-on – powered by CID’s expertise.

    Read more
    Modern Approaches for Data Platforms

    Strategic data use: Why flexibility and self-service are key to unlocking the value of modern data platforms.

    Read more
    Getting your Data Ready for AI

    Prepare your data for AI, ensuring quality and compliance to unlock its full potential and drive better business outcomes.

    Read more
    Focusing on No-Code/Low-Code or Bespoke Software Development: Which Approach Fits Your Business?

    Compare No-Code/Low-Code with bespoke software development. Learn which solution is best suited for your business in the long run.

    Read more

    Let’s talk

    We’d love to hear about the challenges you’re looking to solve. Get in touch below or follow us on LinkedIn to keep up with our latest news and content.