Resources Library

Welcome to the home of our first-class content, where we offer the latest insights, thought leadership, and hands-on advice from software experts and digital leaders. From explanatory pieces and short, insightful video, through to in-depth workbooks that enable your next big step, as well as our upcoming event schedule, if you have a topic you want to explore within software, data, AI, and cloud operations you’ll find it here.

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AI Chatbots in Online Shops

A functional proof of concept that demonstrates what is technically possible today: the CID AI chatbot.

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    At CID, we believe in a practical, tailored and no-risk path to AI-driven digital transformation. This workbook is designed to help you harness the power of data and AI effectively and work out how to get started in the right way.

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    Video: No-Code/Low-Code or Bespoke

    Explore the considerations behind no-code, low-code, hybrid, and bespoke software.

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    Future-proofing Infrastructure

    How Broadcom’s new pricing forces companies to rethink efficiency – and why overdimensioning is now becoming costly.

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    Data Fusion

    CID helps banks reconcile fragmented customer and market data within existing stacks, creating trusted, vendor-agnostic foundations that reduce lock-in, lower cost-of-change, and improve compliance.

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    AI-powered customer experience for retail banking: modular, compliant solutions that unify data, personalise journeys, boost revenue, reduce service cost, and deploy privately or hybrid VPC.

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    Bespoke AI for wealth and private banking: unify data, watchlists and real-time alerts to uncover warm introductions, anticipate needs, and boost CRM utilisation with compliance.

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    Software Architecture & Agentic AI

    Designing software and choosing the right architecture is not a trivial task. Use CID’s extensive experience with software architecture.

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    Most companies use less than 25% of VMware features. CID helps you optimise, stay compliant and innovate while keeping licensing costs under control.

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    Generic ‘me-too’ journeys hold retailers back. CID delivers brand-optimised, hyper-personalised, multi-modal chatbots that drive engagement and sales.

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    Retailers may be data rich, but most remain insight poor, with siloed apps blocking personalisation and analytics. CID transforms CX, boosting conversion and loyalty.

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    Lenovo AI Innovators

    At CID, we partner with our customers to create sustainable value with bespoke solutions unique to their success.

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    Software-Architecture – Building Systems That Fit Your Need

    Why software architecture matters – even for small projects: build efficient, secure, and scalable systems.

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