How we work.
Why we work.

The way we work with our customers is key to the success of the software products and IT solutions we create with them. Every detail of a product is vital to its effectiveness, so we work with you from inception to implementation, never cutting corners. We don’t finish until it’s right. We call this approach Smart Factory.

Our Smart Factory Principles

Building bespoke solutions needs a certain mindset and a love for what you do. These six principles provide a framework that guides our approach to every project.

01

Finishing quality

We finish what we start, delivering what we say we will, on time, every time. No excuses.

02

Details matter

We don’t cut corners and we love to get into the dirty details of a project to make sure it succeeds.

03

Always accountable

We own the projects we work on, taking full accountability for their outcomes, always meeting the brief.

04

Change ready

We only build products that match agreed outcomes and that can cope with ongoing dynamic change.

05

Human first

We make sure the right people are always in the room across our clients and internally at CID.

06

Interdisciplinary

We embrace the unconventional, forging teams that fuse ideas to create unique products.

Smart ideas come from connecting humans with technology.

Our success is built on the relationships we have with our customers. So all our partnerships begin by fusing your ideas with ours at a workshop session. These can be held online, or in-person at a location that’s convenient for you.

  • Smart Factory
    Our HQ in Freigericht, Germany has all the facilities needed for a great workshop session.
  • Smart Workshops
    We offer free consultation workshops—book one below.
Book a free workshop

Our Values

To solve the biggest challenges, you need to look at them from more than one perspective. Our core values exemplify this approach, allowing us to find the perfect balance in the solutions we build for our clients.

Dreamers and perfectionists
Big innovative ideas powered by rigorous attention to detail.

Starters and finishers
We kick-start ideas – then get into the dirty details to make them happen.

Humans and technologists
The right solutions for customers spring from our strong relationships with them.

Experts and learners
Our people are already experts but they commit to constant learning.

Innovators and pragmatists
We only push tech boundaries when it’s needed to achieve our outcomes.

Meet some of our experts

CID is a team of creative technologists who thrive in answering questions where the answers are not predetermined at the outset.

All videos

Let’s talk

We’d love to hear about the challenges you’re looking to solve. Get in touch below or follow us on LinkedIn to keep up with our latest news and content.

Contact us
Follow us on Linkedin