Use cases library

We engineer solutions that deliver measurable impact across industries. Explore how we help organisations optimise technology, harness AI, and transform customer experiences.

 

    Data Fusion

    CID helps banks reconcile fragmented customer and market data within existing stacks, creating trusted, vendor-agnostic foundations that reduce lock-in, lower cost-of-change, and improve compliance.

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    AI-powered customer experience for retail banking: modular, compliant solutions that unify data, personalise journeys, boost revenue, reduce service cost, and deploy privately or hybrid VPC.

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    Bespoke AI for wealth and private banking: unify data, watchlists and real-time alerts to uncover warm introductions, anticipate needs, and boost CRM utilisation with compliance.

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    Most companies use less than 25% of VMware features. CID helps you optimise, stay compliant and innovate while keeping licensing costs under control.

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    Generic ‘me-too’ journeys hold retailers back. CID delivers brand-optimised, hyper-personalised, multi-modal chatbots that drive engagement and sales.

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    Retailers may be data rich, but most remain insight poor, with siloed apps blocking personalisation and analytics. CID transforms CX, boosting conversion and loyalty.

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