Customer satisfaction increases with the expedited settlement of claims. Insurers ought to balance the automated processing of obviously correct cases with the supervised processing of complex claims and the early detection of fraud before paying out.
Provide claims handlers with relevant insights and situational awareness.
Streamline and automate claims processing.
Reduce and recover cost.
AI allows to increase automation of claims handling overall, especially by combining the analysis of structured and unstructured data in even more advanced models. The augmentation of manual processes reduces effort and time considerably.